Customer Success Consultant
Help new clients get started, train users, and make sure our services run smoothly. Build great relationships, solve everyday challenges, and team up with sales. Sound like your next step?
We usually respond within two weeks
About Evondos Group
Evondos Group is the European market leader in medication management, with over 450 employees working in the Nordics and the Netherlands. Evondos service enables thousands of people who require medication to receive support in proper medication use through our automatic medication dispenser. This improves and enhances patient safety and medication adherence. Evondos helps clients live independently in their own homes, reducing the pressure on home care services, allowing them to focus on more complex care needs.
This is the role
As a Customer Success Consultant, you will be the primary point of contact for our customers in the elderly and social sectors within Danish municipalities in Sjealland and Fyn. Your task will be to support municipal employees working in health and social care, as well as other partners, by helping citizens become more self-sufficient and freeing up staff resources through Evondos services – Automated Medicine Dispensing. In doing so, you will contribute to addressing the increasing shortage of healthcare professionals. You are service-oriented and ambitious on behalf of your customers. Therefore, your future goal is to ensure successful implementation and operation through good dialogue, prompt service, and forward-thinking project management.
What you will do
Educating and supporting new municipalities to get started.
Training staff in using our services.
Assisting and supporting municipalities with daily operations.
Handling questions, problems, and challenges from municipalities.
Monitoring municipalities’ use of our services.
Helping municipalities achieve their goals and ensuring high satisfaction.
Maintaining and developing strong collaborative relationships with municipalities.
Working closely with the sales and contract manager in your district.
Why you will enjoy it
🤝Meaningful impact: The role directly supports municipalities, helping them succeed, improve operations, and achieve real community outcomes.
🚀Driven work: It offers the opportunity to build long-term, trusted partnerships with municipalities and collaborate closely with internal teams like sales and contract management.
🎯Varied and developmental role: The mix of training, support, problem-solving, and monitoring provides continuous learning, responsibility, and professional growth.
This could be you
We are looking for a team player
A positive approach to solving challenges
Good collaboration skills, flexibility, and adaptability
Strong project management capabilities
Excellent language skills: fluent Danish and fluent written and spoken English
Strong presentation skills
Good documentation abilities and proficiency with MS Office
But most importantly, you are able to understand and communicate with healthcare professionals.
What we offer
🚀The space to take initiative and seize opportunities.
🤝Our positive work environment is built on key elements such as equality, friendliness, and team spirit.
🌟 At Evondos we are passionate about developing a desired workplace where people can grow with the company and do their work with pride and joy, encouraged by our meaningful mission of enabling an independent life at home.
🪙 Enjoy a benefits package and a salary package tailored to your experience and skills. Final details will be discussed together during the hiring process.
Does joining a strong Danish team in an international company experiencing exciting growth sound like something for you? Then please send us your application, CV, and salary expectations by January 28th 2026.
Apply now!
Do you recognize yourself in this profile? Apply now and join our passionate team at Evondos!
💜Together we are strong! 💜
* As a fair employer, we are committed to selecting the best candidates for the role. Please note that only applicants who are eligible to work in the country of work location and hold valid EU work authorization will be considered for this position.
** Recruitment Agencies: We are confident in finding the right candidate through our own network. Should we need recruitment assistance, we will work with the agencies we already do collaborate with.
- Department
- Sales
- Locations
- Denmark
- Remote status
- Hybrid
Denmark
About Evondos
Evondos Group is Europe's leading provider of automated medication dispensing services. Evondos' unique medication dispensing service offers significant quality and cost benefits to professional home care organizations and helps societies to provide home care with effective use of resources. The service ensures that home care clients receive the correct medication at the right time and in the appropriate dosage automatically, improving medication management quality and supporting independent living at home. In early 2023, Evondos acquired Medido, a Dutch provider of medication dispensing services in the Netherlands, Norway, Sweden, UK and Denmark. Evondos today Group employs a total of 450 professionals in the Nordic countries and the Netherlands, serving tens of thousands of users daily. The headquarters of Evondos Group is located in Helsinki, with the majority of its operations and production facilities in Salo.
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