IT Operations Specialist
Join Evondos to make a real impact! Advance your IT skills, help shape healthcare innovation, and grow within a purpose-driven team that values your expertise and passion for improvement.
About Evondos Group
Evondos Group is the European market leader in medication management, with over 450 employees working in the Nordics and the Netherlands. Evondos service enables thousands of people who require medication to receive support in proper medication use through our automatic medication dispenser. This improves and enhances patient safety and medication adherence. Evondos helps clients live independently in their own homes, reducing the pressure on home care services, allowing them to focus on more complex care needs.
This is the role - What you will do:
- Keep Evondos’ core IT services reliable, secure, and well-documented so employees can deliver excellent care solutions to customers every day.
- Act as the final IT support tier, resolve complex tickets within SLA, create self-service and knowledge articles, and standardize runbooks to enhance efficiency and user experience.
- Proactively manage platforms—including endpoints, identity, collaboration tools, and monitoring systems—to prevent problems before they impact users
- Operate and optimize Intune and Jamf, ensuring devices are enrolled, compliant, and configured to company standards.
- Enforce security baselines (disk encryption, EDR/AV) and maintain high standards for endpoint protection.
- Maintain Linux servers and core services (backup, patching, hardening), ensuring operational resilience
- Build actionable monitoring and tune SIEM rules for early detection and rapid response to incidents.
- Track hardware/software lifecycle and coordinate with vendors and auditors, supporting audit readiness (e.g., ISO 27001 evidence).
- Keep documentation fresh and accessible (procedures, diagrams, how-tos), and mentor colleagues to strengthen knowledge sharing across teams.
- Collaborate with cross-functional teams to ensure IT solutions support business needs and foster a culture of shared responsibility.
- Drive measurable improvements in endpoint compliance, user satisfaction, and ticket SLAs, contributing to strategic priorities.
Why you will love it:
🤝 You’ll own your work and keep your skills sharp—working hands-on with modern cloud platforms, automating processes, and solving real challenges.
🚀 You’ll join a positive, collaborative team where equality, friendliness, and team spirit are core values. You’ll mentor and be mentored, and your contributions will matter.
✨ You’ll be part of a company that listens—where feedback is valued, wins are celebrated together, and your work directly supports a meaningful mission: helping people live independently at home.
This could be you:
- You’re hands-on with Linux servers and endpoints, and you know your way around macOS management.
- You’ve mastered Intune and Jamf—from enrollment and compliance to configuration and app lifecycle.
- You operate confidently in Azure and Microsoft 365, keeping identity and collaboration secure and scalable.
- You understand Entra ID basics, including Conditional Access and Identity Governance.
- You build actionable monitoring and know your way around SIEM—alerting, tuning, and incident handling are second nature.
- You keep documentation clear and current, making procedures, diagrams, and how-tos easy for everyone to follow.
- You’re comfortable with networking fundamentals: TCP/IP, DNS, VPN, WiFi.
- You automate and script with PowerShell or Bash to make life easier for your team.
- You maintain Linux servers—backup, patching, and hardening are all in your toolkit.
- You solve problems with a customer-first mindset and communicate clearly, collaborating across teams.
- You take ownership, act quickly, and continuously improve processes and tools.
- You mentor colleagues, share knowledge, and help create a safe, respectful environment.
- You live our leadership principles: Make it safe, Show direction, Enable growth, Take good care.
- Nice to have: Prior AWS experience, Atlassian (Confluence, Jira) skills, and exposure to ISO 27001 or similar security frameworks.
What we offer:
🚀The space to take initiative and seize opportunities.
🪙 A rewarding salary. The final offer will be discussed and agreed upon during the recruitment process.
🤝Our positive work environment is built on key elements such as equality, friendliness, and team spirit.
🌟 At Evondos we are passionate about developing a desired workplace where people can grow with the company and do their work with pride and joy, encouraged by our meaningful mission of enabling an independent life at home.
🛠️We provide all the tools you need both at the office and for your home-office.
At Evondos, our mission is to give people the freedom to live healthier, more independent lives by supporting the professionals who care for them. Innovation should always serve a human purpose— that’s what drives us every day. Learn more at https://evondos.com .
Apply now!
Do you recognize yourself in this profile? Apply now and join our passionate team at Evondos!
💜Together we are strong! 💜
* As a fair employer, we are committed to selecting the best candidates for the role. Please note that only applicants who are eligible to work in the country of work location and hold valid EU work authorization will be considered for this position.
** Recruitment Agencies: We are confident in finding the right candidate through our own network. Should we need recruitment assistance, we will work with the agencies we already do collaborate with.
- Locations
- Zoetermeer, Netherlands, Helsinki, Salo, Oulu office
- Remote status
- Hybrid
About Evondos
Evondos Group is Europe's leading provider of automated medication dispensing services. Evondos' unique medication dispensing service offers significant quality and cost benefits to professional home care organizations and helps societies to provide home care with effective use of resources. The service ensures that home care clients receive the correct medication at the right time and in the appropriate dosage automatically, improving medication management quality and supporting independent living at home. In early 2023, Evondos acquired Medido, a Dutch provider of medication dispensing services in the Netherlands, Norway, Sweden, UK and Denmark. Evondos today Group employs a total of 450 professionals in the Nordic countries and the Netherlands, serving tens of thousands of users daily. The headquarters of Evondos Group is located in Helsinki, with the majority of its operations and production facilities in Salo.
Already working at Evondos?
Let’s recruit together and find your next colleague.